Mis-selling Test

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Mis-selling Test

Take the Mis-Selling Test

Take the test to see if you may have been mis-sold your Individual Voluntary Arrangement (IVA)

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IVA Misselling Questionnaire: Start

IVA Misselling Questionnaire

Based on the answers you provide within our mis-selling test, we will inform you as to whether we believe you may have been missold your Individual Voluntary Arrangement. If we identify a potential mis-sale, you will be asked to complete further questions. Please allow 10 minutes to complete the form.

Please click "Start" to proceed.

Misselling Test: Question 1

Were you aware of the fees in your IVA – these are normally £3000 - £5000*

Yes

Misselling Test: Question 2

Were you aware that your personal details would be added onto a publicly available database of insolvent individuals?*

Yes

Misselling Test: Question 3

Are you aware that your IVA may be subject to a Trust, meaning that your IVA really never completes until the debts are paid off in FULL?*

Yes

Misselling Test: Question 4

Would you describe yourself as "vulnerable" at the point that you went into your IVA?*

Yes

Misselling Test: Question 5

Did you think the IVA was a government scheme?*

Yes

Questionnaire Result: Missold IVA

Results: It is highly likely that you have been mis-sold!

Based on the answers that you have provided, it is likely that you have been mis-sold your Individual Voluntary Arrangement (IVA) and could be due compensation.

Please click "next" to proceed and complete your personal information. Please ensure to provide answers to the questions as accurately as possible, in order that our experts can assess your case.

IVA Provider/Supervisor

Please select the name of your IVA Provider/Supervisor.

PLEASE NOTE: Your IVA Supervisor may have changed throughout the course of your arrangement through sale or closure of the original business. Please select your current IVA Provider/Supervisor

* Select IVA Provider/Supervisor*

Abbotts Insolvency

Financial Guidance Group

MoneyPlus Group

Anchorage Chambers

Financial Support Systems

NTF Financial Solutions

ARM Insolvency

Forest King

One Advice

Aperture Debt Solutions

Freeman Jones

Pareto Money

Barrington Shepherd

Hanover Insolvency

PayPlan

Bennett Jones

Harrington Brooks

Quality Insolvency

Carrington Dean

Jarvis Insolvency

The Insolvency Group

Carrington George

Johnson Geddes

The IVA Advisor

ClearDebt

Kingsgate Insolvency

StepChange

CreditFix

Knightsbridge Insolvency

Swift Insolvency

Debt Free Direct

Lawson Fox

Unity Corporation

Debt Movement

Logan Whyte

Vanguard Insolvency

Ebenegate

McCambridge Duffy

X-Debt

What is the current status of your IVA?*

What is/was your Monthly IVA Payment?*

What was your Debt Level at the start of your IVA?*

Is this application for Single or Joint IVA?*

Single

Joint IVA

Who was the main point of contact for the setup of the IVA?*

Myself

My Partner

Your Details

Name*

First Last

Date of Birth*

DD slash MM slash YYYY

National Insurance Number*

Email*

Phone*

Joint Applicant Details

Given that your IVA is Joint, please provide the details of the joint applicant

Second Applicant Name*

First Last

Second Applicant Date of Birth*

DD slash MM slash YYYY

Joint Applicant National Insurance Number*

Address Verification

Please confirm your current residential address.

If you have moved address since entering the IVA, you will also be asked to provide the address you resided at when you entered the IVA

Address*

Street Address City Postcode

Did you live at this property when you entered your IVA?*

Please confirm the address you were residing at when you entered the IVA

Address*

Street Address City Postcode

What was your residential status when you entered the IVA?*

Income/Employment Details for

Please provide your income/employment status from the time that you entered the IVA. These details are important to ascertain the suitability of an IVA at the point it was sold to you.

Employment Status*

What was your Job Role/Title?*

Approximate Salary*

Was your income heavily based on commissions/overtime at the point you took the IVA?*

Did your income change heavily whilst in your IVA?*

How did you income change?*

Income/Employment Details for

Please provide your income/employment status from the time that you entered the IVA. These details are important to ascertain the suitability of an IVA at the point it was sold to you.

Employment Status*

What was your Job Role/Title?*

Estimated Annual Salary*

Was your income heavily based on commissions/overtime at the point you took the IVA?*

Did your income change heavily whilst in your IVA?*

How did you income change?*

IVA Mis-Selling Report: Sale of the IVA

The below questions provide allow us to ascertain whether the sale of your IVA followed the best-practice procedures set by regulatory bodies. Please answer the questions as accurately as possible.

How did you begin speaking to your IVA Company – Type of Marketing*

How were you initially contacted?*

Were you in a Debt Management Plan before being put into an IVA?*

Did you believe that an IVA was a 'Government Backed' Arrangement?*

Would you consider yourself 'vulnerable' at the point you were sold the IVA?*

Explain why your were vulnerable*

IVA Mis-Selling Report: Setup of the IVA

The questions below give us an idea of whether your Insolvency Company followed the correct procedures when setting your IVA up. Please answer them as accurately as possible.

Did you feel the Insolvency Company explained other options in detail, or pushed the IVA heavily?*

Did you sign your IVA documentation electronically, via a mobile/tablet/computer?*

Did you have a vehicle on PCP Finance at the point you took the IVA?*

Did the Insolvency Company advise you to change bank accounts at the start of your IVA?

Who did you bank with before the IVA began?*

Please provide details of which bank you banked with prior to entering an IVA - i.e the bank you were using when your debt problems began.

IVA Mis-Selling Report: IVA Affordability

An IVA must be affordable and have a real prospect of completion. If the Insolvency Company has entered you into an unaffordable IVA, they have breached their regulations. Please answer the following questions as accurately as possible.

Was the monthly payment set affordable for you at the point you took the IVA?*

Have you struggled at any point to manage your monthly IVA Payment?*

Did your Insolvency Practitioner ask you to reduce expenditure or change/limit expenditure to be able to afford the IVA Payment?*

Did you believe that the payment would be affordable for the duration of the arrangement*

Were you made aware of the seriousness of an IVA, and the issues it would cause if your failed to maintain the payment - such as being made bankrupt?*

IVA Mis-Selling Report: IVA Operation

Insolvency Companies must manage your IVA correctly, ensuring it operates without causing further financial hardship / distress. Please answer the below questions as accurately as possible.

Has your Insolvency Company increased the term of your IVA?*

Has your Insolvency Company claimed any compensation back, with the amount being put into the IVA?*

Has your Insolvency Company completed a review of your arrangement every 12 months?*

Has your Insolvency Company asked you to try and release equity from your property?*

IVA Mis-selling Report: IVA Completion

Estimated Date your IVA Completed*

DD slash MM slash YYYY

Have you received your Completion Certificate/Report?

Insolvency Companies provide a 'Completion Certificate' confirming the end of your IVA. This usually comes with a report showing where the money paid into your arrangement has been dispersed.

Do you still have a copy*

This can be in electronic or paper format

Over the coming days, we will contact you via email requesting a copy of your Completion Certificate - please therefore locate your copy.

Managing Your Debt

Given that you have identified that your Individual Voluntary Arrangement (IVA) has now failed, or is due to fail - you may currently be in the position of not knowing what to do you the outstanding debts.

It is important that we understand your current circumstances, given that any arrangement you have entered or will enter - may have an affect on how any compensation you may receive is paid.

Have you entered into any other Debt Arrangement (such as a Debt Relief Order or Debt Management Plan?*

Which solution have you entered?*

Based on your answer(s) we would highly recommend you speak to our FCA Regulated Debt Advisory Partners. Our award winning partners, The Debt Advice Service are able to assist with arrangements such as 'breathing space' should you be experiencing contact from your creditors.

Please do also note that if you decide to not seek advice on how to manage your debts and they remain active - it will affect your eligibility for compensation.

Would you like to speak to our FCA Regulated Debt Advisory Partner?*

IVA Report Questionnaire: Your Testimony

Your Testimony

A brief account from you of the reasons as to why you believe in hindsight your IVA may have been missold is incredibly important, as it forms the basis of your claim against your Insolvency Practitioner. Some examples of important information are:

The payments set were too high
The term of your IVA was extended
You were unaware of the high fees that were being charged
You felt pressured into an IVA without exploring other options (such as a Debt Relief Order)
You believe the information that was used to setup your IVA was changed/manipulated by your Insolvency Company (such as income, expenditure or debt level)

Important Note:The more information you provided about how you believe you were missold and the history of your IVA, the stronger your case so please spend some time providing your testimony.

Your Testimony*

Authority to Act

Authority to Act on your behalf regarding the mis-sale of your IVA

By providing consent below, you are agreeing to your case being assessed to determine the potential mis-selling of your Individual Voluntary Arrangement. Once reviewed, our team will be in touch with you to discuss next steps and, if required, forward your case to external legal counsel for their opinion.

Signature of Claimant*

Signature of Joint Claimant*

Mis-selling Test

Take the Mis-Selling Test

IVA Misselling Questionnaire: Start

IVA Misselling Questionnaire

Misselling Test: Question 1

Misselling Test: Question 2

Misselling Test: Question 3

Misselling Test: Question 4

Misselling Test: Question 5

Questionnaire Result: Missold IVA

Results: It is highly likely that you have been mis-sold!

IVA Provider/Supervisor

Please select the name of your IVA Provider/Supervisor.

Your Details

Joint Applicant Details

Address Verification

Please confirm your current residential address.

If you have moved address since entering the IVA, you will also be asked to provide the address you resided at when you entered the IVA

Please confirm the address you were residing at when you entered the IVA

Income/Employment Details for

Please provide your income/employment status from the time that you entered the IVA. These details are important to ascertain the suitability of an IVA at the point it was sold to you.

Income/Employment Details for

Please provide your income/employment status from the time that you entered the IVA. These details are important to ascertain the suitability of an IVA at the point it was sold to you.

IVA Mis-Selling Report: Sale of the IVA

The below questions provide allow us to ascertain whether the sale of your IVA followed the best-practice procedures set by regulatory bodies. Please answer the questions as accurately as possible.

IVA Mis-Selling Report: Setup of the IVA

The questions below give us an idea of whether your Insolvency Company followed the correct procedures when setting your IVA up. Please answer them as accurately as possible.

IVA Mis-Selling Report: IVA Affordability

An IVA must be affordable and have a real prospect of completion. If the Insolvency Company has entered you into an unaffordable IVA, they have breached their regulations. Please answer the following questions as accurately as possible.

IVA Mis-Selling Report: IVA Operation

Insolvency Companies must manage your IVA correctly, ensuring it operates without causing further financial hardship / distress. Please answer the below questions as accurately as possible.

IVA Mis-selling Report: IVA Completion

Over the coming days, we will contact you via email requesting a copy of your Completion Certificate - please therefore locate your copy.

Managing Your Debt

IVA Report Questionnaire: Your Testimony

Your Testimony

Authority to Act

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